voco Oxford Spires by IHG

Good room, great pool, super location. Breakfast was OK, but not special.

Location, it was near a field where we could see horses everyday, very exciting for our little one. Very nicely situated, close enough to the city but tucked away in the quieter parts. There is a playground and splash park just outside the hotel which was a bonus for us because we were with a very active 5 year old. We didn’t use the splash park because it was in the colder months. But perfect in the summer time! We really liked the breakfast food, loved that I was a buffet because it means not waiting for meals to be cooked. Marley was very welcoming and kind to us and everyone else to be fair. if your package includes breakfast and dinner just so you know the options are limited and menu is repetitive, which we didn’t mind because we had a short stay. The food is good quality and freshly cooked. If you want halal food call and do make sure to book all your meals in advance regardless of what you are told. There was a misunderstanding about this but they sorted it out by getting us halal chicken on the same day for dinner. They only offer halal chicken and the burger on the menu is not halal. The good thing is that after we mentioned this issue they opened up the whole menu for us to use free of charge. We found the wait time for dinner to be quite long and if you have a young child then this can a bit of a pain. We started asking them to bring our daughter’s food early which they kindly accommodated, but then the catch was that she had to sit and wait for our meals to arrive after she was already done eating. She was definitely happier with a full tummy but then had energy for playing. Bring activities if you can. The swimming pool, gym and spa was Mediocre, but really nicely run and very friendly and kind staff. There is a sauna and steam room Generally speaking the staff are really friendly and they were very accommodating and they did everything you requested without much trouble. We would definitely go again!

The manager Simon, Marley from the restaurant and! ABI from the spa were standouts. Exceptional Customer Service. We were there to celebrate 🥳 my daughters birthday 🎂. Staff provided her with a personal note and chocolates 🍫 . There were a few issues with communication via Booking.com originally but the way that Simon resolved it was superb. I think the way issues are resolved speaks volumes about the integrity og a business. Overall Great location, comfortable bed, great breakfast, clean rooms, Exceptional Customer Service. Spa waz nice although small. Swimming 🏊‍♂️ pool is great!!.

After a short walk, you will see the beautiful building, like fairy tales stories. The reception ladies are very friendly and helpful. They help us to early check in, plan the hop-on hop-off bus tour, and plan next day’s itinerary. The room is very spacious compared to London hotels with one full bed and one full-size sofa bed. If you come with a family with 2 kids, it should fit in. The bed is very comfortable. My kid forgot her toothbrush in London, they gave her a bath kit. It’s so nice. The hotel is close to Thames river and next morning we made a by the river walk. It’s so beautiful. The breakfast is very good, you have a lot of options. We have a great breakfast. We definitely would come back again.

Lovely rural views from our room. Very clean rooms and the housekeeping staff were extremely helpful. Reception staff also friendly and helpful. I liked that it was a little out of the hustle & bustle of town. We enjoyed our walks in along the river. Excellent food and the breakfast was outstanding with plenty of everything. Staff were very efficient, keeping everything topped up & clearing tables.